PRIVACY POLICY
MOLAD is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other relevant state laws in relation to the management of personal information.
We are committed to protecting the privacy of the personal information we collect and receive. This Privacy Policy sets out how we manage your personal information. It describes the types of information we collect and hold and why we do so, how we keep the information secure, how to access and correct the information, and how to make a privacy complaint. This Privacy Policy should be read together with our Terms of Use.
What is Personal Information?
When used in this Policy, “personal information” has the meaning given in the Privacy Act. Generally, it means any information or an opinion that could be used to identify you.
Our Obligations
MOLAD is required to comply with the Privacy Act 1988 (Cth) (Privacy Act) and other relevant laws, including more specific privacy legislation such as:
Collection and use of Personal Information
We collect and use the personal information for purposes including to contact and communicate with you, for internal record keeping and for marketing.
We collect the personal information which you provide to us. This may include your name, address, age or date of birth, telephone number, organisation, service or educational institution details, email address, communication preferences.
In order to pay for certain services, you may also provide credit card details and other information which will allow us to process your request and make the transaction.
We may also request your preferences for receiving further information about our programs, campaigns or activities.
The personal information you provide to us may be used by us for the following purposes:
Disclosure of Personal Information
We may disclose personal information for purposes including to provide our services to you, and as required by law.
Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information.
Access and Correcting your Personal Information
Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.
Complaints about Breach
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, or you have a complaint about how we have handled your personal information, please contact us in writing through the details provided below.
Unsubscribe
To unsubscribe from our e-mail database, or opt out of communications, please contact us at the details below.
Storage and Security
We are committed to ensuring that the information you provide is secure. However, no data transmission over the internet or information stored on servers accessible through the internet can be guaranteed to be fully secure.
In addition, we take reasonable steps to destroy or de-identify your personal information once we no longer need it or have been directly instructed by you to permanently remove or supress your personal information.
Changes to this Privacy Policy
This Privacy Policy may change from time to time. Any updated versions of this Privacy Policy will be posted on our websites and will be effective from the date of posting.
This Policy was last updated in October 2021.
How to Contact Us
Email: [email protected]
We are committed to protecting the privacy of the personal information we collect and receive. This Privacy Policy sets out how we manage your personal information. It describes the types of information we collect and hold and why we do so, how we keep the information secure, how to access and correct the information, and how to make a privacy complaint. This Privacy Policy should be read together with our Terms of Use.
What is Personal Information?
When used in this Policy, “personal information” has the meaning given in the Privacy Act. Generally, it means any information or an opinion that could be used to identify you.
Our Obligations
MOLAD is required to comply with the Privacy Act 1988 (Cth) (Privacy Act) and other relevant laws, including more specific privacy legislation such as:
- notifiable Data Breaches scheme under Part IIIC of the Privacy Act
- other applicable data protection and privacy legislations
Collection and use of Personal Information
We collect and use the personal information for purposes including to contact and communicate with you, for internal record keeping and for marketing.
We collect the personal information which you provide to us. This may include your name, address, age or date of birth, telephone number, organisation, service or educational institution details, email address, communication preferences.
In order to pay for certain services, you may also provide credit card details and other information which will allow us to process your request and make the transaction.
We may also request your preferences for receiving further information about our programs, campaigns or activities.
The personal information you provide to us may be used by us for the following purposes:
- to provide you with the information, resources or merchandise you have requested;
- to involve you in programs, campaigns, research, activities or other initiatives undertaken by MOLAD;
- for the marketing and research purposes of MOLAD, its contractors or service providers;
- for internal administrative purposes;
- respond to ‘Contact Us’ form enquiries, general website feedback or assistance;
- to update our records and keep your contact details up to date;
- for research, advice and information, including for bench-marking purposes;
- to send you emails about our programs, campaigns or activities if you have agreed to receive our emails (you will be provided with an opportunity in each email to decline to receive any further emails from us by unsubscribing);
- in the case of marketing automation, to improve the emails that are sent to you and to improve the personalisation, services, programs, content and resources that are offered to you;
- to enable like-minded organisations to contact you with information that may be of interest to you (if you have consented to this); and if you lodge a complaint or query with us, to process and respond to your complaint or query.
Disclosure of Personal Information
We may disclose personal information for purposes including to provide our services to you, and as required by law.
Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information.
Access and Correcting your Personal Information
Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.
Complaints about Breach
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, or you have a complaint about how we have handled your personal information, please contact us in writing through the details provided below.
Unsubscribe
To unsubscribe from our e-mail database, or opt out of communications, please contact us at the details below.
Storage and Security
We are committed to ensuring that the information you provide is secure. However, no data transmission over the internet or information stored on servers accessible through the internet can be guaranteed to be fully secure.
In addition, we take reasonable steps to destroy or de-identify your personal information once we no longer need it or have been directly instructed by you to permanently remove or supress your personal information.
Changes to this Privacy Policy
This Privacy Policy may change from time to time. Any updated versions of this Privacy Policy will be posted on our websites and will be effective from the date of posting.
This Policy was last updated in October 2021.
How to Contact Us
Email: [email protected]
